Provides supervisory functions for a team of analysts ensuring day to day functional requirements and deadlines are met. Assumes the core responsibilities and serves in capacity as manager in the event of their absence. Responsible for auditing and reviewing mortgage more complex loan documents prior to entering loan data into the mortgage loan servicing systems. May work on more complex projects as it pertains to all related insurance and property taxes.
ESSENTIAL DUTIES AND RESPONSIBILITES
Acts as a 'go-to' contact for day-to-day process and work flow for department, in absence of Manager. May train junior level analysts.
Reviews and audits work from departmental staff and ensures work is accurate.
Ensures that monthly quality reports and standards are audited through quality control audit process. Corrects discrepancies as needed.
Ensures that quality control functions for Gen pact and third party vendors are preformed within guidelines and a timely manner. Provides input on performance assessment of vendors.
Monitoring and compliance for insurance for commercial real estate loans. May conduct research and reporting as needed for discrepancies on more complex loans.
Monitoring and compliance for property tax for commercial real estate loans. May conduct research and reporting as needed for discrepancies on more complex loans.
May lead special project and complete other duties as assigned.
Provides formal supervision to individual employees within single functional or operational area. Recommends staff recruitment, selection, promotion, advancement, corrective action and termination. Plans and monitors appropriate staffing levels and utilization of labor, including overtime. Prepares and delivers performance appraisal for staff. Mentors and coaches team members to further develop competencies. Leads by example and models behaviors that are consistent with the company's values.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and EXPERIENCE
Bachelor's degree from a four-year college or university and minimum of 3 years related experience required. Prior commercial loan servicing experience is required. Working knowledge of commercial loan documents, insurance, and property taxes preferred.
CERTIFICATES and/or LICENSES
Excellent written and verbal communication skills. Strong organizational and analytical skills. Ability to provide efficient, timely, reliable and courteous service to customers. Ability to effectively present information. Ability to respond effectively to sensitive issues.
Requires advanced knowledge of financial terms and principles. Ability to calculate intermediate figures such as percentages, discounts, and commissions. Conducts advanced financial analysis.
Ability to comprehend, analyze, and interpret complex documents. Ability to solve problems involving several options in situations. Requires advanced analytical and quantitative skills.
OTHER SKILLS and ABILITIES
Proficient knowledge of Microsoft Suite Products (i.e. Word, Excel, etc.). Must be able to accurately perform numeric data input into the loan system. Must have the ability to create excel spreadsheets or other reports. Experience with McCracken preferred.
SCOPE OF RESPONSIBILITY
Decisions made with thorough understanding of procedures, company policies, and business practices to achieve general results and deadlines. Responsible for setting work unit and/or project deadlines. Errors in judgment may cause short-term impact to department.
Internal Number: 20028696
With broader and deeper capabilities than any other company, CBRE is the leading full-service real estate services and investment organization in the world.
CBRE Group, Inc. is the world’s largest commercial real estate services and investment firm, with 2017 revenues of $14.2 billion and more than 80,000 employees (excluding affiliate offices). CBRE has been included in the Fortune 500 since 2008, ranking #214 in 2017. It also has been voted the industry’s top brand by the Lipsey Company for 17 consecutive years, and has been named one of Fortune’s “Most Admired Companies” in the real estate sector for six years in a row. Its shares trade on the New York Stock Exchange under the symbol “CBRE.”
CBRE offers a broad range of integrated services, including facilities, transaction and project management; property management; investment management; appraisal and valuation; property leasing; strategic consulting; property sales; mortgage services and development services.