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Mail Services Specialist
CBRE
| WHO WE ARE Hi, we're Host! We believe your office should allow you to feel comfortable, productive and inspired in your working life. Because when people feel inspired, great things happen. As the heart of the workplace, you will help foster a sense of community by putting the well-being of others at the forefront. As you collaborate with colleagues to create a culture of support, you will have countless opportunities to inspire moments of delight and pursue amazing outcomes each day. With Host, you can join a team that elevates the office experience by delivering world-class services that make coming to work better than it's ever been. CBRE is the global leader in commercial real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. CBRE has been ranked the industry's top brand by the Lipsey Company for 15 consecutive years and has been named one of Fortune's "Most Admired Companies" in the sector four years in a row. Through our values of respect, integrity, service and excellence, we maintain a relentless focus on creating winning outcomes for our clients, employees and shareholders. The commercial real estate market is undergoing a significant and exciting change - driven by data and technology. Digital and Technology powered products play a vital role in CBRE's mission to create unmatched value for our clients. WE OFFER A commitment to providing you with career growth opportunities within your CBRE career An open source culture/atmosphere that encourages learning and contributing back to the community. Energetic and collaborative teams and consulting partners We support staying on top of the latest best practices and tools A competitive compensation package, complete with benefits (Medical/Dental/Vision/401(k)/Disability) Paid holidays/vacation JOB SUMMARY The Mail Services Specialist is crucial to the processing, preparation and delivery of mail throughout our client's location. The individual in this role maintains a precise daily schedule for the delivery of mail, packages, copy products and stationery, and ensures that items are mailed and delivered quickly and efficiently. The Mail Services Specialist is also responsible for stocking mail and postage supplies, inspecting deliveries and processing shipment requests with Host vendors. This individual safeguards deliveries from damage and tampering, in addition to other duties such as responding to production needs. This role is located in San Diego, California RESPONSIBILITIES Deliver mail, packages, copy products and stationery to assigned group/location per daily schedule. Ensure that all packages received/delivered are shipped and/or delivered same day, or alternatively consignee with be advised of next day delivery. Check daily and replenish, if necessary, all mail and postage supplies. Audit delivered items with delivery invoices. Approve or reject deliveries based on inspections. Check for contraband. Ensure all shipped packages are adequately protected against damage. Process shipment request with vendor, advising package owner of arrangements. Apply appropriate postage amounts and required identification to outgoing mail and packages. Stock copy rooms and provide first response for copier fleet production needs such as clearing jams (no tool repairs) and determining if a technician is needed. May perform other duties to include but not limited to monitoring on-line production/copy requests, setup of conference rooms for client meetings, and answer telephones in a professional manner, direct calls, and take messages. Performs other duties as assigned. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. High School diploma or GED equivalent required and a minimum of 1 - 2 years of related work experience in warehouse, shipping and receiving. Valid Driver's License necessary to fulfill driving requirements of the role. COMMUNICATION SKILLS Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor. Ability to effectively present information to an internal department and/or large groups of employees. Comfortable meeting and engaging with new people. Warm and engaging demeanor. Ability to assess circumstances, empathize and offer help. FINANCIAL KNOWLEDGE Requires basic knowledge of financial terms and principles. Ability to calculate simple figures such as percentages. REASONING ABILITY Ability to understand and carry out general instructions in standard situations. Ability to solve problems in standard situations. Requires basic analytical skills. OTHER SKILLS and ABILITIES Intermediate skills with Microsoft Office Suite, handheld mobile technologies and applications. Ability to use computer system to record materials received and shipped. Physical ability to assist with warehouse operations. Able to lift 50 lbs. Decisions made with general understanding of procedures and company policies to achieve set results and deadlines. Errors in judgment may cause short-term impact to co-workers and supervisor. SAFETY 1. Complete at a satisfactory level all required and assigned HSE training In addition: 1. Be aware of and understand all safe work practices and procedures and potential hazards associated with the work environment
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