Wells Fargo & Company (NYSE: WFC) is a leading global financial services company headquartered in San Francisco (United States). Wells Fargo has offices in over 30 countries and territories. Our business outside of the U.S. mostly focuses on providing banking services for large corporate, government and financial institution clients. We have worldwide expertise and services to help our customers improve earnings, manage risk, and develop opportunities in the global marketplace. Our global reach offers many opportunities for you to develop a career with Wells Fargo. Join our diverse and inclusive team where you will feel valued and inspired to contribute your unique skills and experience. We are looking for talented people who will put our customers at the center of everything we do. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.
Market Job Description
About I & P Wells Fargo India enables global talent capabilities for Wells Fargo Bank NA., by supporting business lines and staff functions across Technology, Operations, Risk, Audit, Process Excellence, Automation and Product, Analytics and Modeling. We are operating in Hyderabad, Bengaluru and Chennai locations.
Working for a global leader in banking, Wells Fargo & Company is one of the world's largest banks and employs more than 270,000 people worldwide. Our international business activities truly span the globe, with our coast-to-coast U.S. presence, overseas offices in strategic locations and technology platforms, we provide our clients the direct and on-the-ground support they need to effectively manage all their global business in 130 countries. The Well Fargo Commercial Real Estate division has consistently outperformed its competitors thereby taking a leading market share in the US. EGS Commercial Real estate team has 470+ team members across Hyderabad and Bengaluru. This team provides back-end support on all commercial real estate loans originated by Wells Fargo and provides servicing support for 500+ billion outstanding loans.
About the Role
This role is responsible for administering Reserves Disbursement & LOC function. Duties for this role will include supervising the functional applications, Process Mailboxes, resolving reserve/cash related escalations, Letter of Credit transactions. The supervision of Reserve Disbursement Process also includes collaborating and developing partnerships with LOB, bringing in the teams practices on the lines of procedures and current practices, setting performance and quality standards, training and coaching team members, ensuring quality, timeliness, and accuracy of processes. Work with Special Servicers, Internal Partners, Third Party vendors and Borrowers to complete Reserve Disbursements while ensuring all compliance requirements are met. Reviewing, prioritizing, and monitoring daily work to meet deadlines and goals; monitoring work in progress making adjustments as needed; giving performance feedback and training to TMs; addressing scheduling issues, including absences and tardiness; representing business at meetings.
Ability to improve, create an environment of continuous process improvement.
Ability to adapt quickly and effectively lead through change.
Demonstrated experience in giving feedback, coaching and mentoring.
Experience in managing workflow within established deadlines.
Ability to assess issues, make quick decisions and implement solutions.
Should take accountability for functional and process level activities
Flexibility to work in C shift 6.30 PM to 3.30 AM
Ability to work independently
Proven ability to meet or exceed daily SLAs.
Interacting and collaborating with all stakeholders with minimum guidance
Should possess excellent verbal, written, and interpersonal communication skills.
Microsoft Office skills.
Facilitate process trainings, team meetings or present information to an audience.
Engaging team members, their performance management, career development, coaching, hiring, mentoring, and succession planning.
Ability to facilitate process trainings, team meetings or present information to an audience.
Should be able to use lean and six sigma tools.
Should understand the error patterns, work be able to work on approvals/disbursements.
Identify controls and mitigate ops loss or near miss scenarios in the process.
University degree in Finance, Commerce or related discipline.
Experience of more than 3 years minimum in Cash Functions in Commercial Real Estate
Knowledge in Commercial Real Estate will be an added advantage
High level understanding of US Real Estate, Mortgage, Commercial Mortgage Servicing, loan agreements and documentation
Market Skills and Certifications
Leadership Expectations at Wells Fargo
As a Team Member manager, you are expected to achieve success by leading yourself, your team, and the business. Specifically you will:
Lead your team with integrity and create an environment where your team members feel included, valued, and supported to do work that energizes them.
Accomplish management responsibilities which include sourcing and hiring talented team members, providing ongoing coaching and feedback, recognizing and developing team members, identifying and managing risks, and completing daily management tasks.
We Value Diversity
At Wells Fargo, we believe in diversity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national or ethnic origin, age, disability, religion, sexual orientation, gender identity or any other status protected by applicable law. We comply with all applicable laws in every jurisdiction in which we operate.
Wells Fargo & Company (NYSE: WFC) is a diversified, community-based financial services company with $1.9 trillion in assets. Wells Fargo’s vision is to satisfy our customers’ financial needs and help them succeed financially. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, investment and mortgage products and services, as well as consumer and commercial finance, through 7,400 locations, more than 13,000 ATMs, the internet (wellsfargo.com) and mobile banking, and has offices in 32 countries and territories to support customers who conduct business in the global economy. With approximately 260,000 team members, Wells Fargo serves one in three households in the United States. Wells Fargo & Company was ranked No. 29 on Fortune’s 2019 rankings of America’s largest corporations. News, insights and perspectives from Wells Fargo are also available at Wells Fargo Stories.
www.wellsfargo.com | Twitter: @WellsFargo