CBRE Group, Inc. (NYSE:CBRE), a Fortune 500 and S&P 500 company headquartered in Dallas is the world's largest commercial real estate services and investment firm (based on 2019 revenue). The company has more than 100,000 employees (excluding affiliates) and serves real estate investors and occupiers through more than 530 offices (excluding affiliates) worldwide. CBRE offers a broad range of integrated services, including facilities, transaction and project management; property management; investment management; appraisal and valuation; property leasing; strategic consulting; property sales; mortgage services and development services. Please visit our website at www.cbre.com .
CBRE Global WorkPlace Solutions (GWS) is a leading provider of facilities, commercial real estate and energy management for many of the world's largest companies. At CBRE Global Workplace Solutions, we combine our extensive knowledge of markets, industries and asset types with superior execution, to deliver scalable solutions that drive sustainable workplace performance for our clients.
Communications & Media Manager
Role Purpose: The Communications & Training Manager partners with GTT members, senior managers and executive sponsors to develop and implement a communication & change management strategy for initiatives to launch new client accounts and expansion/transformation of existing accounts. This team member will also coordinate logistics for all training activities for these initiatives to be led by individual subject matter experts across the CBRE platform. Another key function of this team member is to coordinate the collection and archiving of all relevant materials related to these transition/expansion/transformation initiatives.
The Global Transition Team (GTT) Communications & Training Management role is focused on execution, supporting all GTT transitions including single-region transitions (or single subregions of global, multi-region transitions) while also providing support to the GTT DTL and CBRE Client Solutions team for client pursuits.
Develop and manage the change management/communications strategy for global transitions with multiple regions, addressing all stakeholders; coordinates Regional Communications Leaders to ensure a consistent change management strategy across all regions; manages consistent execution of deliverables across all regions, while working with regional resources to customize strategies and deliverables as needed.
Develop and implement the transition training program for regional transitions or global transitions with multiple regions. (Preferred locations are in the Northeast)
Coordinate with service line leaders on all logistics for the training program for global or regional transitions.
Implement and manage transition SharePoint / Teams sites for GTT transitions and account team handoff.
Spearhead the development of internal and client-facing presentation materials, including slide deck development.
Conduct a comprehensive change management due diligence and stakeholder analysis for global or regional transitions.
Develop and facilitate execution of all communications deliverables identified in the communications strategy.
Develop and publish weekly client-facing reporting newsletter, soliciting and copy-editing content from all transition contributors.
Support the Transition Leader with overall transition governance and management as needed.
Leads weekly transition Communication & Training functional calls with client and transition team counterparts.
There are no formal supervisory responsibilities for this position.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and EXPERIENCE CERTIFICATES and/or LICENSES
Bachelor's degree with an emphasis in Marketing & Communications.
Minimum four (4) years of related communications and logistical coordination experience.
Professional background with systems implementations, mergers/acquisitions, re-engineering or other large/complex projects.
Deep operational knowledge in complex organizations.
International work experience is a bonus.
OTHER SKILLS & ABILITIES
Proficiency in Microsoft Office 365 (Outlook, Excel, Word, & OneNote)
Mastery of Microsoft PowerPoint
Proficiency in Microsoft Teams & SharePoint design and administration
Proficiency in basic graphic design and document layout
Superior Oral and Written Communication Skills (exceptionally proficient with the English language)
Flexible, Adaptable & Resourceful
Ability to Produce high-quality deliverables with limited instruction or oversight
Highly Creative with a Strong Attention to Detail
Ability to Multitask & Prioritize (manage tight deadlines)
Able to Turn a Concept into Reality
Fundamental Understanding of all Aspects of the Corporate Real Estate and FM Business
Thoughtful and Strategic Planning Capabilities
Ability to Form Strong Interpersonal Relationships with CBRE and Client Team
Internal Number: 21002967
With broader and deeper capabilities than any other company, CBRE is the leading full-service real estate services and investment organization in the world.
CBRE Group, Inc. is the world’s largest commercial real estate services and investment firm, with 2017 revenues of $14.2 billion and more than 80,000 employees (excluding affiliate offices). CBRE has been included in the Fortune 500 since 2008, ranking #214 in 2017. It also has been voted the industry’s top brand by the Lipsey Company for 17 consecutive years, and has been named one of Fortune’s “Most Admired Companies” in the real estate sector for six years in a row. Its shares trade on the New York Stock Exchange under the symbol “CBRE.”
CBRE offers a broad range of integrated services, including facilities, transaction and project management; property management; investment management; appraisal and valuation; property leasing; strategic consulting; property sales; mortgage services and development services.