On the CBRE Workplace, Occupancy and Design team, we understand how important, valuable, and downright cool it is that our job is to improve the way other people experience their job. We are passionate about the work we do and the people we work with to make it happen. The best part about what we do... We practice what we preach and are not afraid to try new ideas to continuously improve. We lead with our values, innovation, accountability, and people first.
We are fueled by our curiosity, desire to learn, and ability to view difficult problems as opportunities. We celebrate diversity of thought and encourage an entrepreneurial spirit. We operate as a team and recognize that the whole is strongest when we work to lift individuals to their highest potential. Leading with trust, we support a culture of radical candor. We recognize that social connection is essential to human behavior and at the core of team and individual well-being. We prioritize relationship building and invest in curating a culture that is fun and supportive.
Our team of strategists, planners, change managers and designers works together to support all things related to workplace experience, and we're thrilled to be growing our team across the United States and globally.
The responsibilities for this role include but are not limited to:
Ability to lead multiple client engagements concurrently with some oversight from senior leaders
Serving as main point of contact for clients on workplace, occupancy and change management projects
Ability to serve as engagement manager for assignments with multiple focus areas; primary focus will be workplace, occupancy and change management, and additional focus areas may include labor, incentives, portfolio optimization, etc.
Ability to consolidate many disparate sources of data (research data, client data, benchmarking data, etc.) and analyzing that data to derive insightful observations and recommendations
Diagnosing and developing change management strategies and tools, aligned to client culture and needs
Developing new tools and methodologies to support the streamlining of project delivery
Executing appropriate research methodologies and ensuring accuracy of quantitative and qualitative data analysis
Developing strategic recommendations and building consensus with client leadership team
Coaching and mentoring junior team members on delivering projects
Pursuing and participating in business development activities in local markets
Ability to upsell and expand scope to broaden client relationship and revenue
Traveling to client sites across the U.S. (up to 50% at peak perio ds)
Other duties may be assigned.
May provide formal supervision to individual employees within single functional or operational area. Recommends staff recruitment, selection, promotion, advancement, corrective action and termination. Plans and monitors appropriate staffing levels and utilization of labor, including overtime. Prepares and delivers performance appraisal for staff. Mentors and coaches team members to further develop competencies. Leads by example and models behaviors that are consistent with the company's values.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and EXPERIENCE
5+ years of credible, related work experience in the field of real estate, design occupancy strategy, change management or consulting
Leadership capabilities including driving change, conflict and stakeholder management and strong interpersonal skills
Strong client-service oriented work ethic
Ability to manage projects within scope, schedule, quality and profitability parameters
Ability to manage complex programs, with more than one service included in the scope
Passion for strategic and creative problem solving
Strong quantitative/analytical skills and attention to detail
Ability to present and articulate ideas and analyses
Outstanding written and oral communication skills
Outstanding listening skills
Intellectual curiosity and comfort with ambiguity and complex challenges
Ability to work in multi-disciplinary and distributed teams
Highly proficient in MS Office, especially Word , Powerpoint, Excel
CERTIFICATES and/or LICENSES
Professional certification, professional designations (e.g. BCCR, CCIM, CPM, MAI) and/or graduate level training in commercial real estate is desirable.
Ability to comprehend, analyze, and interpret the most complex business documents. Ability to respond effectively to the most sensitive issues. Ability to write reports, manuals, speeches and articles using distinctive style. Ability to make effective and persuasive presentations on complex topics to employees, clients, top management and/or public groups. Ability to motivate and negotiate effectively with key employees, top management, and client groups to take desired action.
Requires in-depth knowledge of financial terms and principles. Ability to calculate complex figures. Ability to forecast and prepare budgets. Conducts financial/business analysis including the preparation of reports.
Ability to solve advanced problems and deal with a variety of options in complex situations. Requires expert level analytical and quantitative skills with proven experience in developing strategic solutions for a growing matrix-based multi-industry sales environment. Draws upon the analysis of others and makes recommendations that have a direct impact on the company.
OTHER SKILLS and ABILITIES
Proficient use of Microsoft Office Suite Products. Knowledge of real estate-specific software solutions like Tririga, Manhattan CenterStone, Siterra Plus, or Argus is a plus.
Highly collaborative in a team environment. Demonstrated leadership and management skills.
Proven record of providing excellent internal and external customer service
SCOPE OF RESPONSIBILITY
Decisions made with in-depth understanding and interpretation of procedures, company policies and business practices to achieve general results. Responsible for setting department deadlines. Errors in judgment may cause long-term impact to co-workers, supervisor, department and/or line of business.
Internal Number: 21002976
With broader and deeper capabilities than any other company, CBRE is the leading full-service real estate services and investment organization in the world.
CBRE Group, Inc. is the world’s largest commercial real estate services and investment firm, with 2017 revenues of $14.2 billion and more than 80,000 employees (excluding affiliate offices). CBRE has been included in the Fortune 500 since 2008, ranking #214 in 2017. It also has been voted the industry’s top brand by the Lipsey Company for 17 consecutive years, and has been named one of Fortune’s “Most Admired Companies” in the real estate sector for six years in a row. Its shares trade on the New York Stock Exchange under the symbol “CBRE.”
CBRE offers a broad range of integrated services, including facilities, transaction and project management; property management; investment management; appraisal and valuation; property leasing; strategic consulting; property sales; mortgage services and development services.