This position is a key member of the Account Leadership Team that delivers commercial real estate services on behalf of our client which includes but not limited to strategic and industry thought leadership, facilities management, lease administration, transaction management, accounting and financial services. This position is key in delivering a business consulting approach to complex research, data mining/analysis, reporting and interpretation of client performance metrics, and insights to developing strategies and recommendations for continuous improvement and change management.
This position may be performed remotely anywhere within the Eastern or Central Time Zone.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Delivers operational and integrated insights to our team and to our client
Acts as advisor and strategist for key service enhancement pursuits, strategic initiatives, and overall business intelligence roadmap
Leads, executes, as well as provides administrative/training duties for our technology platforms for reporting, analytics, and performance management (Tableau, PowerBI, SmartSheet, Excel, PowerPoint, SharePoint, LCAM, SiteTools, Client CMMS)
Provides work order analysis (weekly basis), executive updates, compiles data into PowerPoint presentations, responsible for SmartSheets and SiteTools (used for onsite audits & data collection, requisition process, overtime surveys, billing walkthroughs), assists finance department with financial analysis, customer satisfaction, once a month adhoc analysis, and monthly meetings with client leadership and building administrators.
Identifies opportunities for improvements and leads innovation and change management
Executes complex research, data mining, reviews accuracy of data, data warehousing, analysis, reporting and interpretation of global, national, regional, local and/or client performance metrics
Develops scenario planning tools/models (exit/maintain/grow). Prepares forecasts and analyzes trends in general business conditions.
Responds to requests from management, team members, and the client
Other duties may be assigned.
No formal supervisory responsibilities in this position. Provides informal assistance such as technical guidance and/or training to coworkers. May lead project teams plan and supervise assignments of lower level employees.
To perform this job successfully, an individual must have a strong business consulting background based on analytical research and analysis to build business cases for continuous improvement and chance. Must also be able to proficiently perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and EXPERIENCE
Bachelor's degree (BA/BS) from 4-year college or university required. Master's degree preferred. Minimum of 5 years of related experience and/or training.
CERTIFICATES and/or LICENSES
Excellent written and verbal communication skills. Strong organizational and analytical skills. Ability to provide efficient, timely, reliable and courteous service to customers. Ability to effectively present information.
Requires advanced knowledge of financial terms and principles. Ability to calculate intermediate figures such as percentages, discounts and commissions. Conducts advanced financial analysis.
Ability to comprehend, analyze, and interpret complex documents. Ability to solve problems involving several options in situations. Requires advanced analytical and quantitative skills.
OTHER SKILLS and/or ABILITIES
Advance experience in MS Office Products (Excel, Access, Power Point, Word, etc) including VLOOKUP and PIVOT Tables. Ability to use query and report generation tools, and self-service/web-based application experience. Analytical background and direct experience with Tableau, PowerBI, SmartSheet, LCAM*, SiteTools, and experience with facilities management work order systems. * CBRE capital planning tool
SCOPE OF RESPONSIBILITY
Decisions made with thorough understanding of procedures, company policies, and business practices to achieve general results and deadlines. Responsible for setting work unit and/or project deadlines. Errors in judgment may cause short-term impact to department.
Internal Number: 21011735
With broader and deeper capabilities than any other company, CBRE is the leading full-service real estate services and investment organization in the world.
CBRE Group, Inc. is the world’s largest commercial real estate services and investment firm, with 2017 revenues of $14.2 billion and more than 80,000 employees (excluding affiliate offices). CBRE has been included in the Fortune 500 since 2008, ranking #214 in 2017. It also has been voted the industry’s top brand by the Lipsey Company for 17 consecutive years, and has been named one of Fortune’s “Most Admired Companies” in the real estate sector for six years in a row. Its shares trade on the New York Stock Exchange under the symbol “CBRE.”
CBRE offers a broad range of integrated services, including facilities, transaction and project management; property management; investment management; appraisal and valuation; property leasing; strategic consulting; property sales; mortgage services and development services.