Are you a strategic thinker who enjoys getting things done while leading others?
Skilled in guiding teams of property management, budget and data business management?
Into organizational development or enjoying change management? If so, this opportunity may be for you.
The Finance and Administrative Services Department (FAS) is looking for a results-oriented leader and strategic thinker to guide the Facility Operations Division's (FO) property management, budget and data management teams. This is an exciting opportunity to drive change in the FAS Operating Business Unit (OBU) and help implement the Division's 2030 vision around customer service and data management.
FAS is the backbone of the City of Seattle and a dynamic organization comprised of 16 divisions and 600+ employees that provides $200 million a year in services to the City through an exciting portfolio of lines of businesses. FAS is a collaborative workplace with collective accountability to promote equity, respect, civility, integrity, inclusiveness and fairness for all employees.
The position will play a key role in aligning tenant customer service agreements, facility asset management needs, and data management systems with its business needs. As a partner with the FO Division Director and Deputy Director of Operations, you will positively impact the division's goals of quality customer service and communication, staff development and safety, data stewardship and innovation, equitable outcomes and seamless collaborations.
The ideal candidate is a forward thinking, inclusive, results-oriented leader with leadership experience moving an organization forward in the areas of customer service, data strategies and analysis, and asset management. They will have experience building strong teams and fostering an inclusive workplace culture with the ability to navigate difficult conversations and empower others.
JOB RESPONSIBILITIES: •Oversees FO Property Management and Business and Data Management lines of business and sixteen staff. Provides direct oversight two managers.
•Coordinates activities, and ensures excellent service to customers in areas related to FAS property management, including tenant communications, City reopening procedures, and customer relationship management and feedback.
•Oversees new Budget and Data Management team. Provides strategic guidance, success criteria, and accountability to new team to ensure efficiencies and that performance is up to OBU FAS standards.
•Provides planning and development of means and methods for implementing projects related to FO Property Management and Budget and Data Management groups. Manage Asset Planning program and related programs.
•Partners with the FO Director, and/or Operations Section Chief during Department Operations Center (DOC) or Emergency Operations Center (EOG) activation on the established priorities. May serve as Operations Section Chief in DOC or EOG activation in absence of FO Division Director.
•Represents the Division in various formats and meetings; make presentations to the Operations Business Unit Officer and FAS Director's Office.
•Serves as Division Director as needed.
•Fosters strong, positive relationships with FAS leadership and staff to enable effective teamwork and communication.
•Works collaboratively with other business unit leaders and/or divisional staff in support of the OBU and FO's goals on programs, projects, and initiatives.
•Develops and recommends short- and long-range goals and objectives and continuous improvement in methods, policies, and procedures.
•Serves as a project management expert leading teams to organize, communicate status and decision-making within complex projects to leadership.
•Oversee and enhance the transparency of the asset management process and use of Facility Condition Assessment data in developing funding plans.
•Model and maintain high-level of intra- and inter- departmental teamwork, customer relations and communication; provide updates to division and department leadership; develop strong relationships with tenant customers.
•Bachelor's degree in public administration , business administration, engineering, economics, statistics, or other related fields; and three (3) years of experience in providing strategic advice and recommendations to management on policy, project management, high-level event management, process, and financial issues; OR
•Master's degree in public administration, business administration, engineering, economics, statistics, or other related fields; and two (2) years of experience providing strategic advice and recommendations to management on policy, project management, process, and financial issues; OR
•Five (5) years of experience providing strategic advice and recommendations to management on policy, project management, process, and financial issues; and
•Current Washington State Driver's License or evidence of equivalent mobility.
Other combinations of education, training and experience will be evaluated on an individual basis for comparability.
The most successful candidates will possess:
•5+ years' experience in either commercial real estate management, building project management, or high-level event management with a focus on managing the overall facility portfolio. •A love of learning and excellent analytical skills. •Strong teambuilding, relationship management, and customer service abilities. •Excellent verbal, written, presentation, and graphics communication skills. •Excellent project management, analytical , and organizational skills. •Software skills, including Microsoft Office, ESRI GIS software, SharePoint. •Identifying and managing highly sensitive matters, both internally and externally. •Adapting to meet changing priorities and adjusting to different management styles. •Leading by example to motivate and inspire cross-functional teams. •Coaching and developing employees in their communications including employees of different racial, cultural, and demographic backgrounds. •Advanced education, training and/or certification in real estate, architecture, project management, building engineering or a related field.
Work Environment/Physical Demands: Currently, some staff roles are tele-commuting due to COVID and field visits still occur following appropriate safety protocols. Otherwise, most work is performed in a normal City work/office environment or in the field.
ADDITIONAL INFORMATION: This position is open until filled. The first review of applications will occur after June 14, 2021. Qualified candidates should submit the following to be considered: •Completed NEOGOV online APPLICATION. •Current RESUME indicating relevant experience and education. •COVER LETTER describing your interest in the job; no more than two pages.
Job offers are contingent on the verification of credentials and other information required by the employment process including the completion of a background check which includes criminal history review.
Internal Number: 2021-00700
About City of Seattle
The Finance and Administrative Services Department is the backbone of the City of Seattle and a dynamic organization comprised of 16 divisions and 600+ employees that provides $200 million a year in services to the City through an exciting portfolio of lines of businesses. FAS is a collaborative workplace with collective accountability to promote equity, respect, civility, integrity, inclusiveness and fairness for all employees.