The Senior Director of Building Operations leads building maintenance, renewal, renovations, facilities operations, and vendor operations for the university. This position will manage the following groups: Mechanical, Electrical & Plumbing, Architectural Trades, Fleet, and District Management. The Senior Director will focus on maintaining strong customer relationships, persistence in workplace efficiency, and enhancing the district maintenance model, this important leadership role within the Academic Projects and Operations group in Land, Buildings and Real Estate will lead a varied and diverse team of over 125 professionals, bargaining unit technicians, and administrators in providing support to mission critical teaching and research.
The Senior Director will collaborate across various departments within the LBRE organization and with external departments and stakeholders to maintain the existing culture of excellence in the Department of Facilities Operations. The successful candidate will bring visionary and critical thinking skills to help advance current initiatives for smart campus integration in university operations and maintenance. They will embrace the LBRE Core Values of Leadership, Exploration, Gratitude, Accountability, Community and You, in their management style and help to build an organization where these qualities serve as the foundation for successful and rewarding careers for all employees within Building Operations. The Senior Director will support and maintain the current environment of exceptional customer service and constant improvement through customer and employee feedback, and provide regular reports on Key Performance Indicators to leadership.
Primary Responsibilities Include:
Leading a staff of over 125 professionals, administrators, and bargaining unit technicians.
Overseeing all aspects of facilities management for 10 million gross square feet of academic and research space and university land (excluding residential and dining, commercial real estate and the SLAC research center properties), including renewal, preventative maintenance, predictive maintenance, and contracted services.
Managing the $30M annual Investment in Plant program that includes over 100 active renewal capital projects.
Maintaining Stanford's current status of zero deferred maintenance in academic facilities managed by LBRE.
Collaborating with the Department of Project Management, who will manage and deliver all maintenance and utilities capital projects.
Developing and managing multi-million dollar budgets for maintenance and renewal.
Developing and managing appropriate staffing levels that meet budget and service level goals.
Developing and implementing strategic long-range maintenance programs.
Developing regular reporting of Key Performance Indicators for maintenance and renewal to LBRE leadership.
Leading a first class customer service organization with 24/7/365 support for mission critical operations and world class teaching and research.
Maintaining a strong commitment to employee training and development, with particular emphasis on their safety and security.
Ensuring that the LBRE Core Values are followed by the workforce and in the workplace.
Note: Not all unique aspects of the job are covered by this job description
JOB PURPOSE: Responsibility for the leadership, broad oversight, and implementation of strategic and tactical planning involving facilities management, facilities operations, and maintenance staff and managers for LBRE
CORE DUTIES*:
Leading strategic planning; multiyear project prioritization, planning, and funding, and strategic condition assessment programs. Develop strategic plans for maintenance programs, and oversee implementation; consult on space inventory and allocation for assigned area(s); research and recommend department policies and strategies; identify long-range facility project/program needs.
Defining activities of assigned groups, assess staffing needs, commit resources, evaluate performance, and develop staff.
Overseeing facilities managers and/or technical professionals responsible for a comprehensive, multi-faceted facility.
Defining and leading local facilities activities, (or lead delegated activities in a larger unit), plan and direct department activities, and hold managers accountable for meeting established goals.
* - Other duties may also be assigned
MINIMUM REQUIREMENTS: Education & Experience: Bachelor's degree in engineering or other appropriate technical area, or an equivalent combination of technical education, training, and experience. Ten years of related, progressively responsible experience requiring extensive leadership and strategic expertise in facilities operations, maintenance, and planning, performing duties similar to those listed above.
Knowledge, Skills and Abilities:
Advanced knowledge of best practices in facilities management discipline.
Demonstrated experience managing large facility organizations, or experience in managing a large professional service organization.
Demonstrated experience as a senior manager with responsibility for developing and mentoring managers and senior professionals.
Advanced knowledge and application of relevant codes, regulations, and processes.
Demonstrated experience managing a large operational budget.
Experience working with bargaining unit workers and their trade unions.
Certifications and Licenses: None
PHYSICAL REQUIREMENTS*:
Frequently sitting, perform desk-based computer tasks, lift/carry/push/pull objects that weigh up to 10 pounds.
Occasionally stand/walk, twist/bend/stoop/squat, grasp lightly/fine manipulation, use a telephone, lift/carry/push/pull objects that weigh up to 11-20 pounds.
Rarely kneel/crawl, climb (ladders, scaffolds, or other), reach/work above shoulders, grasp forcefully, writing by hand, sort/file paperwork or parts, lift/carry/push/pull objects that weigh >40 pounds.
* - Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.
WORKING CONDITIONS:
Requires 24-hour response availability seven days per week for emergency situations.
May be exposed to noise > 80dB TWA.
May be working at heights 4 - 10 ft.
WORK STANDARDS:
Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.
Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.
Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University's Administrative Guide, http://adminguide.stanford.edu.
The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.
Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.
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