Project Senior Analyst-Asst Vice President-Global Service Operations-Citi Realty Services
Location: Tampa, Florida
Type: Full Time
Required Education: 4 Year Degree
Corporate Real Estate
4 Year Degree
Internal Number: 22477263
Citi requires that all successful applicants must be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of US employment.
The Project Senior Analyst is an intermediate-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning.
Responsible for the daily execution of significant projects within a focus area and resolution of complex problems or transactions, where expertise is required to interpret against policies, guidelines, or processes.
Full ownership for one or more processes, reports, procedures, or products, and may also be considered analytical or procedural experts representing a unit or team on cross-function process or project deliverables.
Applies in-depth disciplinary knowledge of concepts and procedures within own area to resolve issues.
Ensures creation of project plan and charter benefits management plan, stakeholder management plan, acceptance plan, and central project issue log.
Ensures resources are assigned to project & monitor commitment.
Ensures change control is executed throughout project.
Identifies, documents, and understands project dependencies Identify key stakeholders who participate in project scope definition.
Tracks actual project costs, identify variances, and reforecast project costs as needed.
Measures project management performance against standards.
Establishes project communication needs and create project communication plan.
Creates the project risk management plan.
Formulate and define systems scope and objectives for complex projects and foster communication between business leaders and IT
Consult with users and clients to solve complex system issues/problems through in-depth evaluation of business processes, systems and industry standards and recommends solutions
Support system change processes from requirements through implementation and provide input based on analysis of information
Consult with business clients to determine system functional specifications and provides user and operational support
Identify and communicate risks and impacts, considering business implications of the application of technology to the current business environment
Has the ability to operate with a limited level of direct supervision.
Can exercise independence of judgement and autonomy.
Acts as SME to senior stakeholders and /or other team members.
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
5-8 years of relevant experience
Experience in data analysis with intermediate/advanced Microsoft Office Suite skills
Proven interpersonal, data analysis, diplomatic, management and prioritization skills
Consistently demonstrate clear and concise written and verbal communication
Proven ability to manage multiple activities and build/develop working relationships
Proven self-motivation to take initiative and master new tasks quickly
Demonstrated ability to work under pressure to meet tight deadlines and approach work methodically with attention to detail