Position OverviewThe Manager, Systems Operations will focus on the planning, design, and execution of the operational standards and processes required to provide world class real-time IT support and services. As the Manager, Systems Operations you will be accountable for developing world-class IT Operational processes and ensure process execution by the responsible application and Infrastructure support organizations, drive service restoration related to Major Incidents, drive permanent preventative actions and drive overall improvements of all aspects of IT Operations and associated performance metric achievement. This role is also expected to recommend and maintain a general knowledge of emergent technologies that are applicable to the continued growth an