Low Tide Properties is a private real estate investment, development, and management company founded in 2011 and headquartered in Vancouver, Canada. We buy and hold office, industrial, multifamily rental, and retail properties for the long-term.
We invest in the emerging neighbourhoods we know best. Our company searches for multiple properties in each neighbourhood with the intention of owning enough space to have a meaningful impact. We immerse ourselves in the neighborhoods where we invest, and work to become part of the community.
Join a team at Low Tide Properties focused on achieving portfolio growth while maintaining our core operating principle of improving properties for both the benefit of tenants and neighbourhoods. Work with highly regarded real estate professionals to build a varied and highly valued skill set as someone who can work across all functions of the company as you progress.
Multiple avenues for long term growth within the team. Ability to maintain a work-life balance focused on health and wellness.
The Property Manager is responsible for an office and retail mixed-use portfolio in Metro Vancouver / Great Northern Way, the future Innovation District, and is accountable for the management of the properties and people, including building operations and administration, tenant relations, tenant improvements, and budget/financial management and reporting. This includes proactive site management of assigned properties while providing exceptional customer service and fostering positive long-lasting tenant relationships.
WHAT WILL YOU BE DOING?
Participate with the Senior Management in developing the strategic direction and operational approach for the Property Management Division.
Develop, administer, and submit annual business plans and annual budget preparation for assigned properties.
Review monthly, quarterly, and annual financial results and provide variance commentary where appropriate.
Ensure the management of properties with integrity to protect the Low Tide brand and reputation in the marketplace.
Recruit, train and manage the property management team members and third-party contractors.
Ensures budgets and schedules are in place and oversees the progress of building upgrades, major projects, and tenant improvements within the portfolio.
Work with architects, consultants, and construction trades to design and price Landlord Work and Capital projects.
Tender, select and manage all service contracts.
Meet with commercial tenants on a regular basis and inspect buildings’ interiors and exteriors. Provide a high standard of tenant relations and retention by ensuring problems are rectified in a prompt, effective and cost-efficient manner.
Proactively communicate with tenants regarding property management issues, construction, and events within the Great Northern Way portfolio.
Work alongside the Development team as new buildings are designed and constructed.
Ensure all Property Management policies and procedures are followed and adhered to in each of the properties.
Develop appropriate operating procedures for buildings ensuring regulatory requirements are maintained. Maintain BOMA certifications.
Follow up on monthly building inspections to ensure all items identified are addressed in a timely manner.
Ensure that that corporate governance, environmental, health & safety policies, and procedures are compliant.
Review all invoices monthly and approves payments as necessary.
Provide leadership to staff, lead by example, demonstrate passion and motivation, and guide and direct staff to accomplish organizational goals and objectives.
Ensure staff receive clear direction, supervision, and motivation, and are provided with training, tools and technology required to do their job.
Guide staff growth and development by providing effective mentorship, coaching and career planning.
Oversee outside contractors and construction and maintenance staff.
Assign tasks and objectives to staff and ensure that staff meet their job responsibilities.
Develop positive and productive relationships with real estate agents, lawyers, contractors, trades, engineering services, architects and other professionals involved in the industry.
Forge strategic alliances where appropriate to support business opportunities.
Represent the company appropriately in relationships with tenants, project advisors, suppliers, local government representatives, and professional associations.
Effectively communicate information concerning the company’s strategies, objectives, and performance externally to create a positive profile for the company in the community.
Keep up to date with industry developments, construction and code changes, and new products available in the market.
Constantly stay abreast of the industry and market trends and current economic conditions
Assist development team in transitions of properties under development to income producing properties.
Participate in due diligence and analysis of new property acquisitions.
Respond to after-hour emergencies as appropriate.
Post secondary education in Real Estate or a CPM or RPA designation is an asset.
A minimum 7 years of related commercial property management experience.
Relative experience in a similar industry, such as Facilities or in-house Real Estate positions, will also be considered.
Able to communicate effectively and professionally, both oral and written; able to develop and sustain cooperative working relationships with senior management, contractors, tenants, and stakeholders; able to motivate, empower, and coach colleagues in achieving goals.
Knowledge of operational procedures, general maintenance, construction, contract negotiation, accounting, Yardi, and Microsoft Office applications.
Experience in managing a property management operation, including staff management and tenant relationships.
Tenant improvement experience including familiarity with the building permit application process and working with designers and architects. Managing Life Sciences facilities and/or tenants would be an asset
Strong customer experience orientation
Positive and pro-active attitude with strong team building, interpersonal and communication skills.
Proven organizational skills; able to cope with changing client needs and deliver successful results within agreed upon timeframes.
A self-starter, self-motivated, hands-on mentality with the ability to work independently and in a team environment.
Demonstrated organization and time management skills, detail oriented with exceptional analytical and problem-solving abilities.
A dedication to providing exceptional service, every day.
The ability to perform with exceptional integrity, always striving to do the right thing and help.
Candidates who are out of province (US & Canada only) but willing to relocate to Vancouver, BC can be considered.
If you are resourceful, creative, driven and thrive in a collaborative and fast-paced environment, we would love to hear from you!
Low Tide Properties is a private real estate investment, development, and management company founded in 2011 and headquartered in Vancouver, Canada.
We invest and immerse ourselves in the emerging neighbourhoods that we know best and work to become part of the community.
We acquire industrial, retail, office and multifamily residential properties – only committing to spaces for which we can create a vision.