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USC Price School of Public Policy is seeking a Student Services Advisor I. This is a full-time, hybrid work arrangement position and reports to the Academic Program Manager of the Wilbur H. Smith III Department of Real Estate Development. The Student Services Advisor I will counsel and/or provide undergraduate and/or graduate students with a range of services covering admissions, financial aid, academic counseling and advisement, graduation counseling and clearance, records and registration, placement and career services, and student program – including the support and success of the Ross Program in Real Estate Development. Coordinates delivery of services with appropriate university offices. Position is affiliated with the Smith Department of Real Estate Development and the Ross Program in Real Estate. 

Responsibilities:

• Provides academic counseling for undergraduate and/or graduate students. Advises on matters of curriculum, course and degree requirements, transfer credit evaluation, and graduation counseling and clearance. Monitors student progress in honors and probation programs.

• Evaluates student problems, academic, administrative or personal, and refers student to appropriate student services office for additional counseling. Liaises with other offices on behalf of students to facilitate problem resolution.

• Provides career information and limited placement services for students. May coordinate internships and cultivate job and career opportunities with employers. Assists in the planning and execution career events. Maintains employer directories and career resource information.

• Maintains academic unit student records and coordinates registration activities, grading, degree progress, enrollment and degree verification, and transcripts with the USC Office of Academic Records and Registrar. Assists with Petition applications, resumes and letters of recommendation. Interfaces with faculty, administrators and students regarding grading policies, academic progress and student promotability.

• Plans and coordinates student events including commencement, orientation, receptions, and award ceremonies. Contracts with vendors for services and attends and oversees events to ensure arrangements are handled as planned.

• Serves as advisor to student groups and organizations. Assists in planning and administering special programs such as faculty advisor programs, peer tutorial or advisor groups, and honors groups.

•  Assists in the preparation or update of bulletins, newsletters, handbooks, guides, fact sheets and brochures. May coordinate production of materials by outside vendors.

• Participates in committees at the department, school, college or university level which deal in student services issues. Provides administrative support for local committees and works on committee-assigned projects.

• Assists with administrative support to faculty and academic committees by coordinating textbook orders, class and exam schedules, curricula changes and new course approvals, and changes to the university catalog and school bulletin.

• Maintains currency on policies, procedures and regulations pertaining to admissions, financial aid, registration, transfer credit evaluation, course and degree requirements, graduation requirements, petitions and other student services.

• Maintains and compiles statistical data. Prepares reports for internal and external use.

• Provide administrative support to the Ross Program in Real Estate Development.

• Performs other related duties as assigned or requested. The university reserves the right to add or change duties at any time.

Qualifications:

• Excellent written and verbal communication skills.

• Attention to detail.

• Ability to work independently and as part of a team.

• Ability to work with highly confidential information with discretion.

• Highly proficient with Microsoft Office Suite (including Word, Excel, Outlook and PowerPoint).

The University of Southern California (USC), founded in 1880, is located in the heart of downtown L.A. and is the largest private employer in the City of Los Angeles. Some events will be on the main USC campus. There will be also be opportunities for remote work. Location and schedule will change based on tasks. Ability to work early morning, evening and weekend hours for events as needed.

• Preferred Education: Masters degree in Educational Counseling, Post Secondary Administrator, Related Field 

• Preferred Experience: 0-3 years of similar work and interest in Commercial Real Estate industry.  

Compensation:

The hourly rate range for this position is $28.87 - $30.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

The University of Southern California is an Equal Opportunity Employer that Values Diversity.

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About University of Southern California (USC)

USC is the leading private research university in Los Angeles—a global center for arts, technology and international business. With more than 47,500 students, we are located primarily in Los Angeles but also in various US and global satellite locations. As the largest private employer in Los Angeles, responsible for $8 billion annually in economic activity in the region, we offer the opportunity to work in a dynamic and diverse environment, in careers that span a broad spectrum of talents and skills across a variety of academic and professional schools and administrative units. As a USC employee and member of the Trojan Family—the faculty, staff, students, and alumni who make USC a great place to work—you will enjoy excellent benefits, including a variety of well-being programs designed to help individuals achieve work-life balance.

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