About Us https://www.youtube.com/watch?v=Ngxnl8ZzIsoThe OpportunityThe Helpdesk Engineer will provide level 1 technical support to all internal employees. You are responsible for assisting users with IT related issues reported through the Helpdesk call center and ticketing system and escalating to the next level as needed. This individual will provide remote and in-person supportWhat someone will need to be successful in this roleHands-on experience with maintaining and troubleshooting Operating Systems such as Windows 10 and Mac OSExperience with Apple, Android and Windows Mobile devicesProficie
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