GENERAL JOB SUMMARY:
Market position responsible for overall property management operations for an industrial portfolio in accordance with company policies, procedures and standards. The individual should possess knowledge and skills in property management with extensive emphasis on tenant service.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Property Management
Coordinate all aspects of property management, including the development of effective relationships with JLL Clients and tenants; supervision of staff; general property maintenance; implementation capital improvements and financial reporting and record keeping. The General Manager position is a player / coach – managing the local team and managing properties. Specific responsibilities include the following:
- Tenant Move-ins including the preparation of commencement letters and lease administration
- Act as liaison between tenant and construction management and participate in punch list walk-through and follow-up; coordinate finish selections
- Evaluate annually all service contract requirements and oversee property maintenance contracts
- Coordinate repairs, maintenance and site inspections
- Processing of Accounts Payable
- Collections of Accounts Receivables
- Annual budget preparation
- Monthly variance reports, ensuring accurate data updates of any lease changes Development of a comprehensive capital improvement schedule for each property
- Coordinate operating expense reconciliations with accounting, be knowledgeable of lease provisions
- Supervise property managers, maintenance personnel, administrative personnel and assure superior tenant service
SUPERVISORY RESPONSIBILITIES:
Does this job have supervisory responsibilities? Yes
Are there individuals who also have supervisory responsibilities (subordinate supervisors) that report to this job? Yes
How many subordinate supervisors report to this job? 1-5
What are the names of the departments supervised by this job?
Property Managers, Associate Property Managers, Property Assistants and Maintenance Technicians.
How many employees, in total, report to the subordinate supervisors? 1-5
Are there non-supervisory employees who report directly to this job? Yes
How many employees are directly supervised by this job? 1-5
Employee Management
There is considerable emphasis on this very important job function. Specific responsibilities include the following:
- Develop and maintain positive relationships with your team.
- Work with the team members in accordance with their needs to develop their skills and abilities.
- Implement periodic training for team members.
- On-board new employees.
- Conduct staff meetings and one on one employee meetings on a regular and consistent basis.
- Communicate and commit to the best practices identified in the industrial property management Handbook.
EDUCATION AND/OR EXPERIENCE:
Bachelor's degree (B. A.) from four-year college or university and 5 – 10 years of commercial real estate experience; or equivalent combination of education and experience. Must have a current Real Estate sales license or obtain license within six months of employment.
