The Property Tax Senior Manager ("Senior Manager") oversees Managers/Staff to provide property tax compliance, consulting, and appeal services for assigned clients. The Senior Manager maintains existing client relationships and focuses on property tax management and minimization opportunities. The Senior Manager leads the team in preparing annual property tax filings, reviews and evaluates appeal positions, makes appeal recommendations and manages the appeal process for Ryan clients.

This work includes enforcing policies, standards and guidelines, researching tax issues, reviewing valuations of real and personal property, negotiating settlements related to assessment reduction, and the preparation and presentation of assessment appeals and supporting litigation. The Senior Manager is responsible for creating positive team member experiences, which lead to excellent client service and drive revenue and profit for the Firm.

The ideal candidate will have analytical and problem-solving skills, coupled with strong people skills. The successful candidate will be effective in researching issues, reconciling databases, and completing detailed calculations. Successful Ryan team members embrace and live Ryan’s values of Pursue Excellence, Wired to Win, Generosity Matters, Build Trust and Integrity Always, and will embody and demonstrate accountability.

Duties of the Role:

• Manages and monitors all aspects of the annual property tax cycle for assigned real and personal property accounts.
• Demonstrates superior knowledge in the annual compliance process, valuation techniques, assessment reviews, jurisdictional expertise, and client industry expertise.
• Schedules, coordinates, and leads all status calls and client presentations and consistently updates clients on recent activities including compliance, reviews, appeals and status of engagements.
• Leads the review and management of client audits conducted by tax jurisdictions.
• Attends hearings, settlement conferences, and negotiations through settlement.
• Reviews and manages client contract terms, scope of services, and fees.
• Manages client billing and ensures timely collection of receivables (less than 90 days).
• Supervises and provides guidance to team and acts as mentor to new Managers.
• Ensures team compliance with Firm policies, practice guidelines, and standards.
• Gives timely performance feedback to team members and addresses, documents, and escalates performance issues.
• Ensures workload is properly distributed among team members and holds team members accountable for completion of assigned projects.
• Actively involved in business development of new clients, maintaining existing clients, and focusing on cross-selling efforts.
• Participates actively in professional organizations and seeks speaking opportunities and writing articles to build prominence

The candidate must have only Commercial Real Estate Valuation experience.  The role is prominently involved in valuation and appeal work. 

About Ryan LLC

Ryan, an award-winning global tax services and software provider, is the largest firm in the world dedicated exclusively to business taxes. With global headquarters in Dallas, Texas, the firm provides an integrated suite of federal, state, local, and international tax services on a multijurisdictional basis, including tax recovery, consulting, advocacy, compliance, and technology services. Ryan’s commitment to investing in and empowering women is stronger than ever. We continue to listen and learn as we work to ensure our commitment creates opportunities for our team members in their daily lives. In 2020, Ryan made a commitment to expand on diversity, equity, and inclusion with renewed purpose and clarity. Our mission is to foster a global environment of respect that empowers our people to celebrate all cultures and perspectives in the workplace, recognizing that diversity and inclusion drive creativity and innovation, which fuel our ability to deliver excellence. We are committed to meaningful, long-term change.

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